Retail Case Studies

Real retail outcomes. Real numbers. Named where allowed, anonymised where required.

Eight retail growth engagements spanning fashion, luxury, supermarkets, beauty, electronics, ecommerce, and franchise networks — across nine markets. Reported as we report internally: blunt about what worked and what did not.

+218%
Best 9-month organic traffic lift, fashion chain UAE+KSA↑ measured
3.6x
Median blended ROAS across active engagements↑ measured
47
AI search citations per luxury client (12 months)↑ measured
28+
Retail categories with shipped engagements
Fashion · 14 stores · UAE + KSA

Premium fashion chain: +218% organic, 3.6x ROAS, 62% lower CAC in 9 months

Came in with a Shopify build, light SEO, and Meta Ads as the only growth engine. We layered retail SEO, AEO citations in ChatGPT and Perplexity, branded Instagram cadence, and a Google PMax build with proper feed hygiene. Brand stayed intact through every change.

+218%Organic traffic
3.6xBlended ROAS
62%Lower CAC

What worked: SEO + AEO compounding; clean PMax feed; bilingual content. What did not: initial TikTok activation underperformed; we redeployed budget to Reels.

Luxury Jewellery · Dubai + London

Luxury jewellery: cited in ChatGPT & Perplexity for 47 high-intent queries, 9x atelier enquiries

A luxury jewellery house wanted AI search visibility, not just Google rankings. We rebuilt entity authority, structured product data, atelier pages per boutique, and a digital PR programme targeted specifically at AI citation outcomes. Brand restraint preserved throughout.

47AI citations
+71%Branded search
9xAtelier enquiries

What worked: entity authority + considered editorial. What did not: early influencer placements diluted brand — we exited those partnerships at month four.

Specialty Supermarket · 28 stores · India

Specialty supermarket: +143% click-and-collect orders, +27% basket value

An Indian premium grocery chain serving Tier-1 and Tier-2 cities. We rebuilt the local SEO architecture per store, deployed WhatsApp order entry, fixed the slot-booking UX, and ran retail Meta Ads against true customer file lookalikes.

+143%C&C orders
+27%Basket value
−34%Substitutions

What worked: WhatsApp ordering + slot UX; hyper-local SEO. What did not: programmatic city-pages without unique content underperformed — we rewrote per-store pages by hand.

Beauty & Skincare · DTC · Australia + USA

Beauty DTC: +89% organic revenue, 4.2x Meta ROAS, AI-cited in 19 queries

An Aussie-natural beauty brand expanding into the US. Built a content engine on ingredient-led editorial, ranked for skin-concern queries, ran Meta Ads against real customer file lookalikes, and shipped AEO entity work for ChatGPT visibility.

+89%Organic revenue
4.2xMeta ROAS
19AI citations
Electronics & Appliances · 31 stores · UK

Electronics chain: +56% PMax revenue, +38% Maps visibility per store

UK electronics retail chain with strong Amazon competition on every SKU. We rebuilt the Merchant Center feed, deployed proper Performance Max structure with audience signals, fixed local SEO per store, and added category-specific buying guides ranking for high-intent queries.

+56%PMax revenue
+38%Maps visibility
2.9xShopping ROAS
Furniture & Home Decor · Singapore + Malaysia

Furniture retailer: +112% qualified showroom appointments, AEO-cited in shopping recommendations

High-end furniture retailer in APAC. Long sales cycle, considered purchase, showroom-led. We invested heavily in editorial content, room-scene PDP imagery, WhatsApp concierge for appointment booking, and AEO work targeting interior-design queries.

+112%Showroom bookings
+34%AOV per booking
27%AI-search referral share
Beauty Franchise · 22 locations · KSA + UAE

Beauty franchise network: +84% bookings per location, unified Arabic-first brand

A GCC beauty franchise that had drifted to inconsistent brand application across locations. We rebuilt brand governance, Arabic-first identity, per-location social templates, Instagram + Snapchat content cadence, and a centralised WhatsApp concierge with per-location routing.

+84%Bookings / location
1Unified brand
4.8★Average review
Sustainable Home Decor · Ecommerce · USA

Sustainable home brand: 6.4x AI-search lead value, +63% repeat purchase rate

A US-based sustainable home decor DTC brand. Built CRM foundations, Klaviyo + Postscript lifecycle automation, AEO and GEO citation programme, and Reels-led Instagram content. The AI-search-originated cohort delivered 6.4x lifetime value vs blended baseline.

6.4xAI-cohort LTV
+63%Repeat purchase rate
−41%Blended CAC
Limited monthly intake

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